Online Gateways Reported as Offline

Incident Report for The Things Network

Resolved

We have reset the connections to the NOC, and gateways are reported as "connected" again.
Posted Nov 26, 2019 - 10:10 CET

Identified

We seem to be experiencing an issue with our NOC component, that results in gateways being reported as offline, while they were in fact online.

Routing services are not affected by this. LoRaWAN messages are delivered without any problems.
Posted Nov 25, 2019 - 22:00 CET