The Things Network
Identified - As a result of flaky data streams, the information in the NOC component may be unreliable. As a result, gateways may appear in the console as offline, while they are in fact online. Gateway traffic in the console may not work. Application traffic is not affected by this.
Jan 27, 13:56 CET
Investigating - Cross-Region traffic between the cluster in Southeast Asia and the cluster in Australia operated by Meshed has been unreliable lately. We unfortunately do not have a solution for this, other than making sure that gateways and applications are on the same cluster.
Aug 22, 13:52 CEST
Identified - For performance reasons we unfortunately had to disable publishing Uplink Fields to MQTT in our EU region. This means that the values from payload decodes are no longer published to individual [AppID]/devices/[DevID]/up/[Field] topics. Until this is resolved, you can subscribe to [AppID]/devices/[DevID]/up and read the payload_fields field from the uplinks you receive there.
Nov 18, 11:00 CET

About This Site

This page shows the current status of The Things Network services that are operated by the core team of The Things Network Foundation.

The metrics on this page are updated continuously. Component statuses and incidents are still updated manually while we work on automating these too.

Operations and incidents can be discussed in the #ops channel on Slack.

Global Services Partial Outage
Website (www.thethingsnetwork.org) Operational
Forum (www.thethingsnetwork.org/forum) Operational
Account Server (account.thethingsnetwork.org) Operational
Console (console.thethingsnetwork.org) Operational
Cluster Discovery Operational
NOC (noc.thethingsnetwork.org) ? Degraded Performance
Cross-Region Traffic Exchange Partial Outage
Europe Under Maintenance
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Gateway API (Basic Station) Operational
Application/Integration API (MQTT) Under Maintenance
US West Operational
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Gateway API (Basic Station) Operational
Application/Integration API (MQTT) Operational
Asia Southeast Operational
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Application/Integration API (MQTT) Operational
Brazil Operational
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Application/Integration API (MQTT) Operational
Integrations Operational
AllThingsTalk Operational
Cayenne Operational
Collos Operational
Data Storage Operational
EVRYTHNG Operational
HTTP Webhook Operational
IFTTT Operational
OpenSensors Operational
TTN Mapper Operational
TagoIO Operational
Ubidots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Received Uplink Messages (router) ?
Fetching
Delivered Uplink Messages (handler) ?
Fetching
Past Incidents
Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Completed - The scheduled maintenance has been completed.
Feb 21, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 10:30 CET
Scheduled - Updating Basic Station server behaviour by supporting Server side Web Socket ping every 30s. This will keep connections alive even when there's no upstream traffic.
Feb 21, 10:28 CET
Feb 20, 2020

No incidents reported.

Feb 19, 2020
Resolved - The fix applied yesterday worked out well; we're closing this issue after 12 hours of normal traffic flows.
Feb 19, 09:39 CET
Update - Traffic flows normal. Since this issue occurred after some time, we only for sure if this resolved after some time. We'll monitor this for the coming 12 hours and mark this incident as resolved if this issue doesn't pop up again.
Feb 18, 20:58 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 20:40 CET
Identified - We're seeing packet loss – about 2/3 of normal volume – on the US-West region of The Things Network public community network.

This is because of our migration efforts to The Things Stack V3. We are replacing the components that gateways are connected to by the V3 Gateway Server with offloading to the existing V2 cluster.

We have identified the problem and a fix is in review and will be deployed shortly.
Feb 18, 20:01 CET
Feb 18, 2020
Resolved - This incident has been resolved.
Feb 18, 09:20 CET
Monitoring - On 17 February around 22:30 UTC our EU cluster suffered a catastrophic failure, causing all traffic to get dropped at the Router component.

When our engineers arrived at the office the next morning, they immediately started working on the issue. There was some confusion initially, and inaccurate information was communicated on this status page (hence the update).

Around 8:00 UTC the problem was resolved and the routing services started recovering.
Feb 17, 23:30 CET
Resolved - This incident has been resolved.
Feb 18, 08:14 CET
Identified - We noticed a significant drop in Traffic in the UDP Bridge of the US West region.
Feb 18, 08:05 CET
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.