The Things Network
All Systems Operational

About This Site

This page shows the current status of The Things Network services that are operated by the core team of The Things Network Foundation.

The metrics on this page are updated continuously. Component statuses and incidents are still updated manually while we work on automating these too.

Operations and incidents can be discussed in the #ops channel on Slack.

Global Services Operational
Website (www.thethingsnetwork.org) Operational
Forum (www.thethingsnetwork.org/forum) Operational
Account Server (account.thethingsnetwork.org) Operational
The Things Stack Community Edition (a.k.a. V3) Operational
Europe 1 (eu1.cloud.thethings.network) Operational
North America 1 (nam1.cloud.thethings.network) Operational
Australia 1 (au1.cloud.thethings.network) Operational
V3 Integrations and Third Party Services Operational
Packet Broker Integration Operational
The Things Network v2 Operational
Cluster Discovery Operational
Console (console.thethingsnetwork.org) Operational
Europe ? Operational
United States - West ? Operational
Asia-Southeast ? Operational
Brazil ? Operational
Cross-Region Traffic Exchange Operational
NOC (noc.thethingsnetwork.org) ? Operational
V2 Integrations Operational
AllThingsTalk Operational
Cayenne Operational
Collos Operational
Data Storage Operational
EVRYTHNG Operational
HTTP Webhook Operational
IFTTT Operational
OpenSensors Operational
TTN Mapper Operational
TagoIO Operational
Ubidots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Connected Gateways (v2) ?
Fetching
Received Uplink Messages (v2) ?
Fetching
Delivered Uplink Messages (v2) ?
Fetching
Connected Gateways (v3) ?
Fetching
Received Uplink Messages (v3, from gateways) ?
Fetching
Received Uplink Messages (v3, from Packet Broker) ?
Fetching
Delivered Uplink Messages (v3) ?
Fetching
Past Incidents
Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 10:00 CEST
Scheduled - During this maintenance window we will upgrade The Things Network v3.13.2

We do not expect noticeable downtime during this deployment.

Here is the changelog since the current version v3.13.1:

### Added

- Support claiming of The Things Indoor Gateways.
- Configurable log formats with the `log.format` configuration option.
- The `console` format that prints logs as more human-friendly text. This is the new default.
- The `json` format that prints logs as JSON. This is the recommended format for production deployments.
- The `old` format (deprecated). This can be used if you need to adapt your log analysis tooling before v3.14.
- `ttn_lw_gs_ns_uplink_latency_seconds`, `ttn_lw_ns_as_uplink_latency_seconds` and `ttn_lw_gtw_as_uplink_latency_seconds` metrics to track latency of uplink processing.
- Signing of releases.
- Hard delete option to delete applications, gateways and organizations in the Console.

### Changed

- Relaxed the cookie policy for cross-origin requests from Strict to Lax.
- Changed the cookie policy for OAuth state to None.

### Deprecated

- The `old` log format is deprecated and will be removed in v3.14.

### Fixed

- Incorrect Storage Integration API URL in Console.
- Permissions issue for reading and writing gateway secrets in the Console.
- Current and future rights selection for organization collaborators in the Console.
- Current and future rights selection for user api keys in the Console.
- Low or no throughput of message handling from Packet Broker when the ingress is high when Packet Broker Agent starts.
- Unset ADR bit in downlink messages to multicast devices.
Jun 18, 10:15 CEST
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - We had an outage in our V2 cluster in the US-west region. This is resolved now.
Jun 11, 11:30 CEST
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - We are not going to fix this issue anymore in V2, so we'll close this incident.
Jun 9, 12:14 CEST
Update - In order to increase stability of our routing services, we also had to disable publishing uplink fields to MQTT in our US-West region. Applications can still subscribe to [AppID]/devices/[DevID]/up and read the payload_fields field from the uplinks published on that topic.
Apr 2, 09:23 CEST
Identified - For performance reasons we unfortunately had to disable publishing Uplink Fields to MQTT in our EU region. This means that the values from payload decodes are no longer published to individual [AppID]/devices/[DevID]/up/[Field] topics. Until this is resolved, you can subscribe to [AppID]/devices/[DevID]/up and read the payload_fields field from the uplinks you receive there.
Nov 18, 11:00 CET
Resolved - We are not going to fix this issue anymore in V2, so we'll close this incident.

We have added a warning message in the V2 Console to inform users about possibly inaccurate information on the gateway pages.
Jun 9, 12:13 CEST
Identified - As a result of flaky data streams, the information in the NOC component may be unreliable. As a result, gateways may appear in the console as offline, while they are in fact online. Gateway traffic in the console may not work. Application traffic is not affected by this.
Jan 27, 13:56 CET
Jun 8, 2021

No incidents reported.

Jun 7, 2021
Completed - The scheduled maintenance has been completed.
Jun 7, 17:38 CEST
Scheduled - During this maintenance window we will upgrade The Things Network v3.13.1

We do not expect noticeable downtime during this deployment.

Here is the changelog since the current version v3.13.0:

### Added

- More contextual tooltips to end device and gateway form fields in the Console.
- Warnings in the Console when changing or revoking your own access to an entity.

### Changed

- Enable LoRa Standard channel for Tabs Hubs gateways.
- UDP gateway traffic is limited by IP address and source port number.
- Do not print error line logs for rate limited gRPC and HTTP API requests.
- The `ttn_lw_log_log_messages_total` metric was renamed to `ttn_lw_log_messages_total` and has an additional `error_name` label.
- Authenticated users now have access to gateway status and location when those are set to public.
- Cookies are no longer allowed in cross-origin requests to the HTTP API. Applications must instead use Bearer tokens in the Authorization header.

### Fixed

- Loading event data in (non-historical) event streams.
- Downlink queue eviction on FCnt mismatch.
- End device payload formatter view crashing in the Console.
- End device overview frequently crashing in the Console.
- Panic on empty downlink in zero indexed downlink token.
Jun 4, 11:09 CEST