The Things Network
Update - In order to increase stability of our routing services, we also had to disable publishing uplink fields to MQTT in our US-West region. Applications can still subscribe to [AppID]/devices/[DevID]/up and read the payload_fields field from the uplinks published on that topic.
Apr 2, 09:23 CEST
Identified - For performance reasons we unfortunately had to disable publishing Uplink Fields to MQTT in our EU region. This means that the values from payload decodes are no longer published to individual [AppID]/devices/[DevID]/up/[Field] topics. Until this is resolved, you can subscribe to [AppID]/devices/[DevID]/up and read the payload_fields field from the uplinks you receive there.
Nov 18, 11:00 CET
Identified - As a result of flaky data streams, the information in the NOC component may be unreliable. As a result, gateways may appear in the console as offline, while they are in fact online. Gateway traffic in the console may not work. Application traffic is not affected by this.
Jan 27, 13:56 CET
Investigating - Cross-Region traffic between the cluster in Southeast Asia and the cluster in Australia operated by Meshed has been unreliable lately. We unfortunately do not have a solution for this, other than making sure that gateways and applications are on the same cluster.
Aug 22, 13:52 CEST

About This Site

This page shows the current status of The Things Network services that are operated by the core team of The Things Network Foundation.

The metrics on this page are updated continuously. Component statuses and incidents are still updated manually while we work on automating these too.

Operations and incidents can be discussed in the #ops channel on Slack.

Global Services Partial Outage
Website (www.thethingsnetwork.org) Operational
Forum (www.thethingsnetwork.org/forum) Operational
Account Server (account.thethingsnetwork.org) Operational
Console (console.thethingsnetwork.org) Operational
Cluster Discovery Operational
NOC (noc.thethingsnetwork.org) ? Degraded Performance
Cross-Region Traffic Exchange Partial Outage
Europe Degraded Performance
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Gateway API (Basic Station) Operational
Application/Integration API (MQTT) Degraded Performance
US West Degraded Performance
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Gateway API (Basic Station) Operational
Application/Integration API (MQTT) Degraded Performance
Asia Southeast Operational
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Application/Integration API (MQTT) Operational
Brazil Operational
Routing Services Operational
Management API (gRPC) Operational
Gateway API (UDP) Operational
Gateway API (MQTT) Operational
Application/Integration API (MQTT) Operational
Integrations Operational
AllThingsTalk Operational
Cayenne Operational
Collos Operational
Data Storage Operational
EVRYTHNG Operational
HTTP Webhook Operational
IFTTT Operational
OpenSensors Operational
TTN Mapper Operational
TagoIO Operational
Ubidots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Received Uplink Messages (router) ?
Fetching
Delivered Uplink Messages (handler) ?
Fetching
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Postmortem - Read details
Apr 3, 10:10 CEST
Resolved - Our US-West region has been stable since yesterday's changes, so this incident will now be closed.
Apr 2, 09:24 CEST
Update - We have identified a new possible cause for the issues in the US-West region and new mitigation measures have been implemented. We will continue to monitor the situation and take further action when needed.
Apr 1, 11:44 CEST
Monitoring - We finished a full re-deployment of our US-West region that we started yesterday afternoon (UTC). We hope that our new servers are more stable than the old ones. We will monitor the situation and take further action when needed.
Mar 31, 11:03 CEST
Investigating - Even with the mitigations in place, we still experience frequent outages on our us-west region. We are still investigating, but have so far not been able to pinpoint the root cause of the issues.
Mar 27, 10:04 CET
Identified - We have found a possible cause for the issues in our US-West region and have put measures in place to mitigate the impact.
Mar 23, 17:51 CET
Investigating - We are currently investigating reports of issues with our US-West region.
Mar 23, 14:18 CET
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.