Decreased gateway connectivity in EU region

Incident Report for The Things Network

Resolved

Community confirms that this incident has been resolved.

Posted May 10, 2020 - 18:01 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 10, 2020 - 17:58 CEST

Investigating

Community reports gateway connectivity issues in EU region, particularly with MQTT connected gateways. The metrics show a decrease in connected gateways which aligns proportionally with gateways using that protocol.

Posted May 10, 2020 - 17:48 CEST