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About This Site

This page shows the status of The Things Network services that are operated by The Things Network Foundation and The Things Industries.

If you are experiencing issues with any of our services, but this page shows that everything is operational, you can check on the Forum or the #ops channel on Slack if anyone else is experiencing the same problems. If you're the first to detect a possible incident, please alert us in the #ops channel on Slack.

The "Past Incidents" section shows the reports of high impact incidents and incidents that lasted longer than 30 minutes. Planned maintenance will also be published here.

Past Incidents

Thursday 8th August 2019

Routing Services TTIG Partial Outage

TTIGs using the Basic Station protocol are affected.

Routing Services Loss of UDP traffic in EU region

(07/08/2019 11:20 UTC) We're investigating a total loss of UDP traffic in our EU region.

Traffic of gateways that use the MQTT protocol or the Basic Station protocol is unaffected by this issue.

Update: We restarted our EU UDP infrastructure, and traffic is recovering.

Update: (08/08/2019 12:30 UTC) We are again experiencing a loss of UDP traffic in our EU region.

Update: Around 70% of the UDP traffic on our EU region is back online.

Update: Traffic rates are within normal bounds again.

Wednesday 7th August 2019

No incidents reported

Tuesday 6th August 2019

No incidents reported

Monday 5th August 2019

No incidents reported

Sunday 4th August 2019

No incidents reported

Saturday 3rd August 2019

No incidents reported

Friday 2nd August 2019

No incidents reported